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General Questions

What time may we arrive? And when must we depart? caret-down

Guests are welcome to arrive from 3 o’clock in the afternoon.

Departure is by 11 o’clock in the morning (unless persuaded otherwise over breakfast).

Should you wish to arrange an earlier check-in or later check-out, we are happy to accommodate when you book with us directly. Find out more.

Is there someone available at reception 24 hours a day? caret-down

Indeed. Our Front Desk team is always on hand – whether it’s a question about the city, a request for extra towels, a room preference, or the urgent need for advice on which cocktail to try before Ottie’s Salon and the Garden close at 10:00 PM.

Do you offer parking nearby? caret-down

While we don’t have onsite parking, there are several convenient public car parks a short stroll from the townhouse. Directions and recommendations can be provided by our Front Desk – consider it a curated introduction to Bloomsbury, car included.

Location

Where exactly are you located and how do I reach you? caret-down

We are quietly tucked into Bloomsbury – where the streets still hum with old debates and new ideas. You will find us a short stroll from Holborn Underground Station (about 6 minutes on foot) and Russell Square Station (around 8 minutes).

For those who like to wander, some of London’s finest curiosities are right at our doorstep:

  • The British Museum – 5 minutes’ walk
  • Russell Square Gardens – 4 minutes’ walk
  • The Cartoon Museum – 6 minutes’ walk
  • The British Library – 12 minutes’ walk
  • Gordon Square – 10 minutes’ walk
  • Covent Garden – 5 minutes’ walk (a rewarding detour if you follow the right bookshop trail)

And if you happen to lose your way, don’t worry – Bloomsbury was made for the pleasantly distracted.

Do you offer airport pick-ups or drop-offs? caret-down

Yes, we do – airport transfers, pick-ups, and drop-offs can all be arranged through our team. Simply share your flight details in advance and we will make sure someone sensible is waiting – no clipboard theatrics, just a smooth arrival (or escape).

Rooms

Do your rooms have air conditioning? caret-down

Indeed. You control the temperature – we just provide the atmosphere.

What types of rooms or suites are available? caret-down

Four categories, each with its own character. Some prefer quiet reading, others a touch of drama. We like to think there’s one for every mood (and every muse).

The Classic Quarters are for those who prefer quiet elegance; the Deluxe Quarters add a little indulgence to the mix. Our Grand Quarters invite long mornings and longer thoughts, while the Philosopher’s Quarters are made for those who believe a good idea deserves its own address.

Do you offer a daily housekeeping service? caret-down

Yes – discreetly achieved, naturally.

Each room is refreshed daily, with everything placed just so, as if untouched (save, perhaps, for the books you left open).

Thoughtful touches arrive each day, including neatly turned-down bedding and freshly arranged tea and coffee supplies. Linens are changed every third day as part of our planet-friendly approach.

If you would prefer a different schedule, or have particular preferences, simply let our front desk know – we are happy to tailor our service to your needs. You may contact us in advance, or speak with a member of our team during your stay.

Are there rooms with special features or views? caret-down

Some rooms enjoy a tranquil garden view, while others look out over the charming city streets of Bloomsbury. Each perspective has its own quiet character – as all good rooms should.

Facilities

What facilities are available onsite? caret-down

Ottie’s Salon serves conversation and cocktails in equal measure, while our garden offers refuge for the quietly rebellious.

When do Ottie’s Salon & Garden serve their last orders? caret-down

At 10:00 PM, when the night politely suggests moderation.

Do you provide Wi-Fi throughout the property? caret-down

Yes, and it is wonderfully fast. Though we secretly hope you will forget about it halfway through a good drink or a better book.

Can I collect or receive packages at the hotel ahead of my stay? caret-down

Yes, small parcels are welcome. Just let us know what is arriving so we don’t mistake your delivery for a forgotten manuscript.

Do you assist with local recommendations, tours or restaurant bookings? caret-down

Happily. We know Bloomsbury’s corners, curiosities, and cocktail lists rather well. Simply approach our Front Desk team – they’ll be delighted to share their broad knowledge (and perhaps a few well-kept secrets).

Reservations

What payment methods do you accept? caret-down

All the usual suspects – major credit and debit cards, Apple Pay, and other contactless options. We’re a cashless property, which keeps things delightfully simple (and spares everyone the trouble of counting change).

How can I change or cancel my booking? caret-down

If you booked directly, contact our reservations team. If through a travel site, you’ll need to follow their labyrinth instead.

Policies

Are there quiet hours or noise policies? caret-down

We appreciate lively conversation, but the walls are not philosophers – they don’t enjoy debate at 2 AM. Please, a little discretion after 10:00 PM.

Is smoking or vaping allowed anywhere on property? caret-down

Only in our designated outdoor spots. Inside, the air prefers to stay unperfumed.

May I bring my trusty canine? caret-down

Unfortunately, pets are not permitted to accompany guests, with the exception of registered service animals.

Contact

Have you more to ask? Write to Bertie – our reception will be more than happy to assist.

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Correspondence from Bertie

We write only when there is something worth saying. Let us share our reflections, invitations, and the occasional delight.

Dearest Bertie,
We would love to stay with you between
2nd November 2025 and 3rd November 2025 .

We are a party of 2 guests, and would like to reserve 1 room.

Are you a group of 7 or more? Get in touch to arrange a group booking.

Book Direct
with Bertie

Securing your stay directly promises more than just a room. It means bespoke service, thoughtful perks, and small delights reserved for the astute and curious – just as Bertie would have wished.

Complimentary Breakfast
Priority Room Upgrade
Early check-in & Late Check-out
Check Availability
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